Community Guidelines
The Allergy Club exists because of its community. The accuracy and trustworthiness of this platform depends on every person who contributes to it. These guidelines help ensure that what we build together is genuinely useful, safe, and honest.
What makes a good review
- Be specific. Mention the room you stayed in, the toiletries provided, the air quality, the specific dishes you ordered. Detail matters here more than anywhere.
- Be honest. If something was good, say so. If it wasn't, say that too — constructively.
- Upload photos. Photos of the room, bathroom, toiletries, food, and menu help others immensely. At least one photo is encouraged.
- Confirm features. Use the Yes/No confirmations to verify what the listing claims. This helps everyone.
- Provide proof. All reviews require proof of stay or visit (booking confirmation, receipt). This is kept private — it's for moderation only.
What's not acceptable
- Fake or fabricated reviews
- Reviews for places you haven't personally visited
- Hateful, discriminatory, or abusive language
- Personal attacks on staff, owners, or other reviewers
- Spam, promotional content, or irrelevant material
- Deliberately misleading information
How moderation works
Every review submitted to The Allergy Club is reviewed by our moderation team before it goes live. We check for proof of visit, adherence to these guidelines, and overall quality. Reviews that don't meet our standards will be rejected with an internal note.
Any published review can be reported by other users using the "Report" button. Reported reviews are reviewed by our team and may be edited or removed if found to violate these guidelines.
Why accuracy matters
On a health-sensitive platform like this, inaccurate information isn't just unhelpful — it can be harmful. Someone with a severe mould allergy trusting a "mould free" confirmation could end up seriously unwell. We take this responsibility seriously, and we ask our community to do the same.
When in doubt, be cautious in your claims. It's always better to say "I'm not sure" than to guess.